EV En Route and At-Home

Home charging is when a driver brings their business vehicle home. Home charging is helpful for businesses for multiple reasons:

1. Improved driver convenience because the driver can start the work day from home with a charged vehicle.
2. Residential charging rates, especially during off-peak hours, are typically lower than public charging rates* and can help businesses save money.
3. Home chargers are typically cheaper and faster to install than upgrading larger depots.

The following are important considerations regarding home charging:

1. Does your fleet policy allow drivers to bring their vehicles home?
2. Are your company vehicles the type that can be parked at employees’ homes? Vehicles must be light duty since many localities do not allow heavy commercial vehicles to be parked at home.
3. Does your driver have space to plug in their vehicle? Drivers will need a dedicated home charging space, as well as close access to their energy panel, for installation.
4. How will your business purchase and install chargers in your driver’s home? (See below for information on how WEX can help.)
5. How will drivers get reimbursed for the energy costs associated with charging their work vehicle at home? (See below for information on how WEX can help.))

Chargers can be purchased and installed directly from charger manufacturers (for example, ChargePoint) or businesses can buy and install chargers through WEX using your online portal. On your account page:

• Click “Request Home Chargers” from the admin screen
• Click “Pay through WEX credit line”
  • Enter how many chargers you would like to purchase
  • Select the drivers who need chargers installed
  • Click submit

A WEX sales rep will reach out to quote, order, and process the charger purchase against your WEX fleet credit line. A representative from our installation partner, Qmerit, will reach out and walk you through quoting, scheduling, and processing the charger installation.

Charger purchase and installation costs will show on your WEX invoice.

No. WEX At-Home reimbursement can be used with any compatible charger (it does not need to be purchased through WEX). Currently compatible chargers are:

• ChargePoint CPH50 Wi-Fi/BT, Type 1 or NACS, Hardwire
• ChargePoint CPH50 Wi-Fi/BT, Type 1 or NACS, NEMA 6-50 Plug
• ChargePoint CPH50 Wi-Fi/BT, Type 1 or NACS, NEMA 14-50 Plug

Prior to using the WEX At-Home reimbursement product, you will need to sign an addendum to your WEX fleet card agreement. You can request the addendum by emailing EVFleet@wexinc.com. The addendum can be submitted using DocuSign or by signing a hard copy and either mailing or scanning and emailing the signed addendum to WEX.

After signing the addendum, the home reimbursement features will be enabled on your account.

Your driver will need to have a compatible charger installed at their house and use WEX’s mobile app, DriverDash, to participate in WEX At-Home reimbursement.

After your account has been enabled for At-Home reimbursement, follow these steps to onboarding your drivers:

1. Log into your online portal
2. In the left navigation panel, click “Cards”
3. Click “View Drivers”
4. Locate the driver you would like to enable for home reimbursement and click “Select”
5. Ensure that the “Enable DriverDash” button is on
6. Select “Request home reimbursement”

After completing these steps, your driver will get a notification in DriverDash and will be guided through the onboarding process. When a driver has completed their onboarding process, you will get a notification in your online portal to approve them to begin home charging.

After the fleet manager has requested home reimbursement for a driver, the driver will receive a notification in DriverDash that guides them through the onboarding process.

Once a driver has completed the onboarding steps in the DriverDash app, the fleet manager will see the “Status” of the driver switch from “Requested” to “Ready for Approval”.

A: Businesses can choose between two options for calculating reimbursements. These options can be adjusted at any time and can be set on a per driver basis:

1. Flat rate option: Businesses can choose to calculate reimbursements using a flat rate, regardless of what the utility rate is at the time. For example, a business could choose a $0.20/kWh rate. When a driver completes a charging event, WEX will receive this event from their connected charger and calculate the reimbursement based on the kWh they used for charging and the flat rate set by the fleet manager
2. Utility based option: Businesses can choose to calculate reimbursements using the live utility rate for that driver. For this calculation, WEX pulls the utility rate for that driver at the time of their charging and calculates the reimbursement based on this rate. This is the most accurate way to reimburse drivers.

As part of the onboarding process, drivers will set up a reimbursement debit account where they will receive their funds. When their charging sessions are completed and approved by the fleet manager for reimbursement, funds will be directly deposited in their reimbursement account. Drivers can access these funds immediately through a WEX payment app.

When a driver has completed a charging session, it will show in your online portal with the calculated reimbursement amount. Fleet managers can choose one of the following three options for approvals:

1. Individual approvals: Fleet managers review each charging session and approve it individually. This is the most time-consuming option, but it can be helpful as fleet managers become acclimated to the tools.
2. Bulk approvals: The fleet manager can approve or decline many sessions at once. Often fleet managers do one bulk approval per week for all drivers.
3. Auto approvals: Fleet managers set a daily approved limit for each driver. Reimbursements under this daily approved limit will be automatically approved and processed. Charging sessions beyond a driver’s approved limit will require manual approval by the fleet manager.

If a driver is charging multiple vehicles at home, they will need to select which vehicle they charged in order for WEX to categorize it correctly for reporting.

On a daily basis, drivers will plug in their vehicle at home, charge their vehicle, and unplug when ready. A few minutes after charging, drivers will receive a push notification in DriverDash (WEX’s mobile app) that prompts the driver to select the vehicle they charged (including personal or business). If the driver selects “personal,” this charging session will not be processed for reimbursement. If the charging session is a business session, it will be routed to the fleet manager for approval.

Home charging sessions will show in your normal “View Transactions” page in your online portal with the rest of your fleet card transactions. It will be tagged as a home charging session, so that you can monitor these charging sessions along with the rest of your fleet card expenses.